Privacy Policy

1. Information We Collect

Information You Provide Directly

When you contact us, request a quote, or book an event, we may collect:

• Name — yours and, for event bookings, the name of the primary contact
• Email address
• Phone number
• Event details — date, location, group size, and any special requests

When you complete a liability waiver for an event, we also collect:

• Participant names and ages
• Parent or guardian name (required for participants under 18), date of birth, and contact information
• Digital signature

Payment Information

We use Stripe to process payments. When you pay a deposit or balance invoice, your payment details (credit card number, billing address, etc.) are entered directly into Stripe's secure platform. Laser Tag Anywhere does not receive, store, or have access to your full payment card information.

Information Collected Automatically

When you visit our Site, we automatically collect certain usage data through Google Analytics and Microsoft Clarity, including:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and device type
• General geographic location (city/region level)
• Mouse movements, clicks, and scroll behavior (via session recordings and heatmaps)

This data is collected in aggregate and is not linked to your personal identity. Microsoft Clarity masks sensitive content by default and does not track keystrokes in text fields.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes
• Confirm and coordinate event bookings
• Send deposit and balance invoices via Stripe
• Collect and retain signed liability waivers for events
• Improve our website and understand how visitors use it

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We share your information only as necessary to operate our services:

We may also disclose your information if required by law, court order, or to protect the rights and safety of our business, customers, or the public.

4. Children's Privacy

Our services are designed for events with participants of all ages; however, we do not knowingly collect personal information directly from children under the age of 13. All forms, including liability waivers for minor participants, must be completed by a parent or legal guardian.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will promptly delete it.

5. Cookies and Tracking

Our Site uses cookies and similar tracking technologies through Google Analytics and Microsoft Clarity to understand site traffic and usage patterns. These cookies collect anonymous, aggregate data. Microsoft Clarity uses cookies to record session replays and generate heatmaps showing how visitors interact with pages.

You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-On.

You may opt out of Microsoft Clarity by visiting Microsoft's opt-out page.

Most web browsers also allow you to control cookies through their settings. Disabling cookies may affect certain functionality of the Site.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Contact and booking inquiries — retained for a reasonable period following your event or last contact
• Signed liability waivers — retained for a minimum of 3 years following the event date, as required for liability purposes
• Payment records — retained as required by Stripe and applicable tax and accounting laws

7. Your Choices

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to any legal retention obligations)

To make a request, email us at [email protected].

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Payment data is handled exclusively by Stripe, which maintains PCI-DSS compliance. Signed waivers are stored in secured, access-controlled cloud storage.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Laser Tag Anywhere LLC

[email protected]