Frequently Asked Questions
Everything you need to know about booking mobile laser tag for your event.
General
What exactly is mobile laser tag?
We bring professional-grade laser tag equipment directly to your location — your backyard, a park, an office parking lot, a gym, or anywhere with enough space. We handle all the setup, run the games, and clean up afterwards. It is like having a private laser tag arena wherever you want it.
What ages can play?
Our equipment is suitable for ages 6 and up. The guns are lightweight and the vests are adjustable to fit kids and adults. We have had players as young as 6 and as old as 75 playing side by side!
Is laser tag safe?
Absolutely. Our equipment uses infrared signals (similar to a TV remote) to register hits. There are no projectiles, no paint, and no physical contact. The guns and vests are FDA-approved and completely safe for all ages.
What area do you serve?
We serve the greater Philadelphia area including Philadelphia proper, Montgomery County, Bucks County, Delaware County, and Chester County. Events within 30 miles of Center City include free delivery. For locations farther out, a small travel fee may apply.
How many players can participate?
Up to 24 players can be on the field at one time. For larger groups, players rotate in and out between rounds so everyone gets time in the arena. There is no hard cap on overall group size — we will design a rotation format that works for your headcount and keeps the energy high for everyone.
Can you come to our office or venue?
Absolutely. We set up wherever your team already is — a company parking lot, an outdoor courtyard, a field, a retreat venue, or any open space with enough room to run. If you are not sure whether your location works, reach out and we will talk through the setup options.
Is the activity appropriate for all students?
Absolutely. Our game modes are designed to be inclusive across ages, athletic abilities, and experience levels — laser tag rewards strategy and awareness just as much as speed. Our Game Master actively manages the energy and pacing to make sure every type of student finds their footing quickly and no one feels left out or outmatched.
Booking & Pricing
How far in advance should I book?
We recommend booking at least 2-3 weeks in advance, especially for weekend events. Popular dates (spring and summer weekends) can fill up a month or more ahead. However, we can sometimes accommodate last-minute requests depending on availability.
Is there a deposit required?
Yes, we require a 25% deposit to secure your date. The remaining balance is due the day of the event. We accept all major credit cards, Venmo, and cash.
What is your cancellation policy?
Cancellations made 7+ days before the event receive a full deposit refund. Cancellations within 7 days receive a 50% deposit refund. Rain dates can be rescheduled at no extra cost with 24 hours notice.
Are there any hidden fees?
Nope. The price you see is the price you pay. Delivery, setup, cleanup, referee, and all equipment are included in every package. The only additional costs would be optional add-ons that you choose.
How long does the event run?
Our base package is 1.5 hours of play time, with additional time available in 30-minute increments. Most birthday parties run 1.5–2 hours; corporate and larger group events often run 2–2.5 hours. We will recommend a duration based on your group size and the format we design together.
Can you provide insurance documentation?
Yes. We carry public liability insurance and can provide documentation on request — making the approval process straightforward for facilities, HR teams, schools, or venue coordinators who need it.
Event Day
How much space do you need?
A minimum of about 40x60 feet works great for smaller groups. Larger groups benefit from more space. Backyards, parks, parking lots, gyms, and fields all work perfectly. We will adapt the arena layout to fit your space.
What happens if it rains?
Light rain is actually kind of fun for laser tag! For heavy rain or storms, we will work with you to reschedule at no extra cost. We monitor the weather closely and will reach out proactively if conditions look questionable.
How long does setup take?
Our crew arrives about 30-45 minutes before your scheduled start time to set up all the equipment, lay out the arena boundaries, and test everything. You do not need to do a thing.
Do you provide a referee?
Every package includes at least one dedicated game referee who runs the games, explains the rules, manages the equipment, and keeps the energy levels high. Our Ultimate package includes two referees for larger groups.
Can you set up indoors in a gym?
Yes — a school gymnasium works great. We size the arena to fit your space and adjust the setup accordingly. Outdoor fields, quads, and parking lots work equally well; we will work with whatever you have available.
Do we need a permit to play in a public park?
It depends on your local council or parks authority. We are happy to play in parks and have done so many times — but securing any necessary permits or approvals is the responsibility of the event host. We recommend checking with your local parks department early in the planning process, and we are happy to provide any information about our setup that might help with that process.
Equipment & Games
What kind of equipment do you use?
We use professional-grade infrared laser tag guns with built-in sensors and chest vests with multi-zone hit detection. The guns have a range of about 300 feet and provide realistic sound effects and vibration feedback.
What game modes do you offer?
We offer 6 game modes: Team Deathmatch, Free-for-All, Capture the Flag, VIP, Zombie Mode, and Domination. Our referees will help pick the best modes for your group size and mix them up to keep things fresh.
Can adults and kids play together?
We actually encourage it. Mixed-age games are some of the most fun events we do. Our referees are experienced at balancing teams and can adjust settings to keep things competitive for everyone.
Is the equipment military-style or violent?
Not at all. Our gear is designed specifically for kids and birthday parties. We don't use military-style equipment or aggressive language — our games use terms like blasters, health, power, and eliminated to keep everything age-appropriate, inclusive, and parent-approved. High-energy fun, zero uncomfortable vibes.
Can game modes be customized for our group?
Yes — and we encourage it. Before your event we will work with you to build a game flow that reflects your group's structure and goals. Whether that means team-based rounds, cross-department mixing, a tournament bracket, or a series of escalating challenges, we will design the format around what you want your group to get out of it.
Still Have Questions?
We are happy to answer anything. Reach out and we will get back to you within a few hours.